Refund Policy
At Energy Tech Solutions, we are committed to providing our customers with the highest level of customer service and satisfaction. We understand that there may be situations where a customer may need to request a refund, and we have established this refund policy to address these circumstances.
Our refund policy is as follows:
1.Eligibility for Refunds: To be eligible for a refund, the customer must contact our customer service team within 3 days of the transaction date to request a refund. If the customer does not contact us within this timeframe, the transaction will be considered non-refundable.
2.Non-Refundable Transactions: Transactions that are not eligible for a refund include, but are not limited to, services that have already been rendered, services that have been partially rendered, and transactions that are more than 3 days old.
3.Refund Processing: If the customer is eligible for a refund, the refund process will begin within 5-7 business days of the customer's request. Refunds will be issued to the original payment method used to make the purchase. The customer will be notified via email once the refund has been processed.
4.Disputes: If a customer is not satisfied with the services provided by Energy Tech Solutions, they may contact our customer service team to resolve the issue. If the issue cannot be resolved, the customer may file a dispute with their financial institution.
5.Changes to Refund Policy: Energy Tech Solutions reserves the right to modify this refund policy at any time, without prior notice.
conclusion
In conclusion, we believe that our customers should be fully satisfied with the services provided by Energy Tech Solutions. If a customer is not satisfied with the services provided, they may request a refund in accordance with this policy. However, we do want to emphasize that transactions are not refundable after 3 days.